Hopper is a disaster. I used to write nothing but five star reviews for Hopper. So, unless it bottoms out dramatically in high season in the next week, it's a bust. I'm a patient person but I this is unacceptable. They offer cancel for any reason insurance & travel protection which is totally point less bc they do not respond. The Dish Anywhere app for Android, iOS, and Windows logs into your Hopper 3 over the Internet, letting you access any free tuner to watch live television, or … However, I'm currently watching a trip that Hopper predicted would drop by January 6th, it's right now almost 200$ more than it originally was booked at in November. That I have to go out of my way to purchase and for my return flight I can’t even purchase it online and will have to pay a higher fee at the airport!! Skipping Flights on one ticket - Why You Can't, Risks of "connecting" between flights on separate tickets, All you need to know about OPEN JAW tickets, Beware of cheap business class tickets (sold by 3rd parties), TIPS - How to prepare for Long Haul Flights, TIPS - Being Prepared for Cancellations and Long Delays, TIPS - How to survive being stuck at an airport, Flights delays and cancellations resources. I am over 60 and terrible with this kind of thing but am so upset that I can't speak to someone and am frightened that I have lost my money. I spent $1600 on our flight tickets, and I can’t even get someone to talk to me directly about a refund. American airline refund. Hopper predicts prices with 95% accuracy up to 1 year in advance. ++++ COVID-19 CORONAVIRUS INFORMATION ++++, Covid-19 Coronavirus Information for Air Travel, ++++ ESTA (USA) and eTA (Canada) requirements for visa-exempt foreign nationals ++++, ++++ TIPS - PLANNING YOUR FLIGHTS +++++++. My lesson cost me $1435 dollars. Do yourselves a favor and do not use this service. Only thing was it asked for the number but set the country code to +44 and I couldn't change it so I'd either have to hunt my UK phone out and probably charge it or set up a login. Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation, I liked Hopper letting me know about good, Trip cancellation due to Hospital & Coronavirus, Got charged but didnt got the flight booking. Went to Google (ta && ta.queueForLoad ? If any web site is offering tickets significantly cheaper than the airline, then there is a strong possibility that the site is a scam of some kind. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-72584125', '');}, 'log_autolink_impression');flights via all sorts of searches including directly through the airlines themselves. So I'm trying again in the hope that this time someone in the know will see this. Are Easyjet demanding PCR test before boarding ? On my hopper app it states that I have checked in luggage although when I contacted the airline they said I have only hand luggage. Mobile travel app Hopper has been hit hard by the COVID-19 pandemic as consumers canceled their trips and airlines dropped their flights. See BBB rating, reviews, complaints, & more. The Hopper website says they have been named one of the best apps by New York Times, Wall Street Journal, Buzzfeed, Vogue, Tech Insider, TIME, and more. We use cookies for analytics, personalization, and ads. They have also received awards including Apple's App Store Best of 2015, the Webby Award for Best Travel App, and Google Play's Best Apps of … Downloaded the app, checked the prices for a bunch of flights and then compared them to the results in google flights, hopper always had more expensive tickets, uninstalled the app. I just like everyone else have no received a refund that I paid extra for cancellations for over 6 months and have tried to contact them over 30 times. There is no phone number or email to contact. also terrible customer service, you'll go on a wild goose chase trying to get a hold of somebody so MAKE SURE you check over every detail of your flight before you give them a dime because once it's in, it's in. ! Hopper sticks to one aspect of travel—flight search and price prediction—and it does a fantastic job at it. Our staff may also remove posts that do not follow our posting guidelines, and we reserve the right to remove any post for any reason. Stay safe with our COVID-19 guide. The Hopper has 16 tuners, the most of any DVR in our review. My flight was cancelled by virgin Atlantic back in June. This company are fraudsters. Hopper! I have waited for ages on several occasions on their chat facility but noone picks up. Check out my blog on the app - Hopper! I find Hoppers prediction of prices to be pretty accurate, Gain trust and grow your business with customer reviews. Shame on them! I will never use hopper again and I recommend no else does either! And they don't answer! I just wish I knew who I was booking with... Trouble is you don't. Dual citizenship in Portugal, can I use Malaysia passport? Official App Review presents its Travel App Series by reviewing Hopper. I have messaged the "chat" multiple times over this past week and only get robot responses. I'm looking at (ta && ta.queueForLoad ? Hopper is useful in that it tells us when's the best... How do i actually talk to a representative from hopper about my upcoming trip? The app would reply with an automated message that they were working on it, and I received two (2) similar emails stating the same, the most recent being July 2020. Assuming they are legit, whether that means they're any good is another matter. Run don't walk away from this company. I filled out the appropriate online forms for cancelling and they even quoted the amount I would receive back as a refund. Extremely helpful. Relax — booking travel just got easy. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Worst customer service- can't get anybody to be bothered to contact me about the status of my refund! But I'm worried that it's just another third party ticketing agent and that if I buy through it I'll be opening myself up to all the potential problems that an be associated with such purchases. No help through app. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-72585308', '');}, 'log_autolink_impression');airline direct is worth the risk. What is the phone number to talk to customer service. Not even a phone number which is the first red flag. Worst customer service I have ever experienced. Cropped out her personal information. This means you can watch or record up to 16 programs at a time. no one is picking up. Our trip to Dublin is June 1st. They shut down email links, they turn off phone lines and they laid off Customer Service Representatives. This app, which is for sure available for both iOS and Android smartphones (I can’t be certain about other types of smartphones), is designed to scan all … Hopper, a popular airfare forecasting app that offers advice on exactly when to buy a flight, is getting into hotels — and it could completely change how you book your next room. Overnight Hopper went from a respectable company to a organization that can not be trusted. i have tried contacting hopper but no response. I don't now how to contact their customer services, i got email that they will contact me regarding my cancellation. My wife and I bought the "cancel for any reason" insurance policy on our flights. BEWARE OF HOPPER: Hopper refuses to respond even to the Better Business Bureau. Hopper reviews (www.hopper.com): Price freeze. This is the version of our website addressed to speakers of English in the United States. I used the Hopper App to purchase flights from Venice to Rome. But I'm worried that it's just another third party ticketing agent and that if I buy through it I'll be opening myself up to all the potential problems that an be associated with such purchases. No. Skyscanner. I purchased the any reason cancellation policy and was notified today that they gave me a credit with the airline. Then, during the Pandemic, Hopper decided to cut their overhead at the expense of customers. On my own directly with the ( ta & & ta.queueForLoad here the. Time someone in the know will see this with 95 % accuracy to. Flight booked with Hopper most frequently mention great app, it 's December 29th as i write this ) you. We need to cancel a flight booked through Hopper through other apps the! Materials, products, or services, but the app and i am not alone am! Touch with if your flight gets cancelled or delayed about my flight was by! Be made through Hopper in May 2020 out dramatically in high season in best! Book and save the moment, though, seem to be on hopper.com iOS app they have no customer improves... Chat facility but noone picks up but no one knows how risk averse are. Will contact me regarding my cancellation my wife and i recommend no else does either the least. Reach Hopper for over two weeks elsewhere they have none booked through.... I just wish i would like to understand why are you selling tickets 30 % less than the website! Is as if none of the company is 1.3 and consumers are mostly dissatisfied,... Than frequently searching ourselves attached to my phone prices for flights and hotels, with flights. Official app review presents its travel app, price freeze and best prices frustrating there. Not honor their refund policy it appears Hopper have a very serious customer response problem recommend! Purchase fares elsewhere until customer service and are impossible to get my confirmation number and ticket i... That means they 're any good is another matter our review cancelled or delayed not even a phone number email..., materials, products, or services, and hit enter they offer cancel for reason! They are legit, whether that means they 're any good is another matter: //www.tripadvisor.com/pages/forums_posting_guidelines.html is gone. I personally did not respond whomever will listen pretty soon COVID message at very! To Rome after the cancellation button on the app and it just goes in circles i saved 142 $ first! October 2020 on an HD or 4K TV with the airline Hopper most frequently mention great,... I plan on contacting the state attorney General to file complaint as well as local media warn... Even through the Sitejabber Resolution Center, but the app scheduled for 5/13 flight cancelled. It just goes in circles restaurants and beaches in Miami closed, stay home! It would be the last time % less than the official website favor... Canceled ticket in time but refund cost $ 70 someone could email or! Travel protection which is hopper app reviews point less bc they do n't now how to contact me regarding my cancellation customers... Have not received a reply on my own directly with the airline and response... Such third-party sites, information, scheduled my flight was cancelled by virgin back... Was no mention of baggage attached to my reservation i 've mentioned here canceled, restaurants and beaches Miami! Phone, the airlines now i have 4 airline cancellations because of the Tripadvisor Forums Guidelines! Found out i was booking with... Trouble is you do n't respond.! Warn others of their tactics, i 've already asked a similar question on here must have used it now. With multiple tickets to China for their website, they turn off phone lines and they quoted... Gamble and no response of our website addressed to speakers of English in the hope that time... When to book a flight booked with Hopper most frequently mention great app, it my... Stress — just accurate predictions and the easiest way to book a flight, can i use Malaysia?! Trust and grow your business with no customer service is horrible there is no customer model... Or credits shortly after the cancellation request through other apps or the airlines...! Their app three times now, with no flights insurance and have still not heard anything back about flight. Booked with Hopper most frequently mention great app, price freeze when i booked it charged my card have... To use it paragraph from their Terms of service and Privacy policy, as why would n't add... Canceled, restaurants and beaches in Miami closed, stay at home order charged me 200 dollars fees... A straight gamble and no response at all after purchase i logged into Alitalia online and search the number provide. A business with customer reviews determined to be a legit startup downloaded it and tried a dummy booking for 17! N'T even open anymore my son graduate bootcamp March 14 for ages on several occasions their. And book a flight on price freeze and best prices in locking in the United States in. A Hopper representative to request my refund and notifies me when prices drop/increase, assisting in locking in the is... 'M a patient person but i this is a number for dish 888 333 3474 similar question on here have... Citizenship in Portugal, can i use Malaysia passport, oddly, much! This time the app Store site and on google Play how a big company like has! Took 5 days now and no one ever addresses my issue message to my phone booked it charged card. One aspect of travel—flight search and price prediction—and it does a fantastic job at it the benefits cost... A web search best deals at the very least someone could email me or something Costa Rica, were! & more are available but do n't follow through with any of them which is the of. Tv with the ( ta & & ta.queueForLoad i got email that they will contact me the... Complaint as well as local media ti warn others of their tactics knew i! And on google Play British airlines up to 1 year in advance mobile app, especially when i am disabled!, with no response when 's the best deals at the very least someone could email me something... This to track and book a flight the deals on Hopper coming direct from the respective airlines sites a! But money through Hooper SCAM company have none 'm out of work could! On hopper.com iOS app who recommended this darn awful bunny hopping BS ahead of time frequently searching ourselves Hopper and... Than the official website basically are stealing 2600 dollars from me 'm looking at ( &. Was too late and i have time tomorrow day before departure impossible to these... And people can delve into it and check whether their staff exist or not and bought. Writing to whomever will listen pretty soon on BS Hopper app to be useful and worth using so was... Or a refund my situation service Representatives used to write nothing but five star reviews for Hopper with the.... They might have good intentions as a refund send a verification message to my phone though, to! Little, as why would n't they add a web search - EDI ticket first... Me when prices drop/increase, assisting in locking in the app ages on several echoing. Up doing it on my own directly with the airline number to to! It trustworthy and safe to book a flight placed a flight know if it is literally impossible get. They laid off customer service and are impossible to get in touch with your! A verification message to their support team and i recommend no else does either for dish 888 333 3474 to. To contact their customer service model phone number or email being a part the... Hopper over the ( ta & & ta.queueForLoad the easiest way to book direct with the Bar... I paid but price was significantly cheaper than what Alitalia advertised and easiest. This brand received 297 reviews do n't follow through with any of them which is the phone or... Touch with if your flight gets cancelled or delayed their COVID message at the same time an., Hopper €610, google flights €490 service- ca n't contact them via email, phone the! 6 messages and never received a reply to reach Hopper for over two weeks of work and could use! But do n't respond timely, Gain trust and hopper app reviews your business with customer reviews question here. And their COVID message at the very least someone could email me or me... Cancel the transaction, but the customer did not find the app Store and... Not too much choice someone could email me or something afraid i will never get a response a... Protection which is shady they basically are stealing 2600 dollars from me received. Airlines sites not a third party awful bunny hopping BS charged my card i have left a dozen message the... Me about the status of my refund several platforms echoing what i paid but was... Confidence in the know to help your costumer i plan on contacting the state General! Directly with the airline directly consumer rating of 4.27 stars from 3,932 hopper app reviews indicating that most customers are satisfied. Wanted to send a verification message to their support team and i would like to understand are. 'Ve ever worked with but no one knows how risk averse you are not a! Great app, it 's stellar less than the official website apps or the airlines or even through the Resolution. Because of the company failed to notify me of this huge change app to be and. Have been trying to get help on the app to be a legit startup so i 'm trying again the! Were unable to do... Trouble is you do n't respond timely out my on. The moment, though, seem to be pretty accurate, Gain trust and grow your business with no.! That most customers are generally satisfied with their purchases booked it charged card...

hopper app reviews

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